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Managed IT Support
Maintenance and remote support for your team, within the scope defined in the service agreement.
Who It's For
Companies with 5-100 employees who need their tech to just work.
Problems We Solve
- Wasting hours fixing printer issues.
- New employees waiting days for access.
- Slow computers killing productivity.
- Uncertainty about software licenses context.
What's Included
- ✓Remote helpdesk during the hours and scope defined in the agreement
- ✓Monitoring and patching within the agreed service scope
- ✓Vendor Management (we call the internet company)
- ✓User Onboarding & Offboarding
- ✓Antivirus & basic security suite
Primary Deliverables
Monthly Health Report, Asset Inventory, Secure User Directory
How It Works
1
Onboarding
We install our agent and document your system.
2
Monitoring
Monitoring of the endpoints and services defined in the agreement, to spot issues as early as possible.
3
Support
Your team contacts us through the agreed support channels.